Home Energy services Consumers Energy in Ithaca working to restore gas services after pipeline incident

Consumers Energy in Ithaca working to restore gas services after pipeline incident

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ITHACA, Mich. (WILX) – Consumers Energy workers spent Sunday repairing disconnected natural gas services that have impacted Ithaca residents and businesses.

About 1,400 Large Energy Consumer customers suffered a loss of natural gas because an underground pipeline was struck, forcing Consumers Energy to disconnect its natural gas services. If customers weren’t present when workers arrived to restore service, Consumers Energy left a green door tag with instructions for scheduling a restart.

Background: Pipeline damage in Ithaca results in service interruption for 1,400 customers

Restaurant owners like Los Hermanos owner Jose Gomez have weighed in on how this closure has affected their business.

“If you don’t have gas, you can’t do anything,” Gomez said.

Gomez said they had to close for a day and a half because they were unable to use natural gas to cook on a gas stove, which impacted the restaurant’s revenue for the weekend.

“For us, because we are losing money, especially these two days, these are our busiest days for us. Friday and Saturday are busy days,” Gomez said.

Gomez said Los Hermano luckily opened on Saturday night.

To help address the issue, Consumers’ Energy workers are visiting homes and businesses on Sunday to relight customers’ pilot lights. Spokesman Brian Wheeler said Consumers Energy is working to resolve the issue as soon as possible.

“We expect that by the end of the day we will contact or visit each home or business that has been affected,” Wheeler said. “We don’t know the full circumstances of how this accident happened in the first place, but you can see the impact it is having on the community.”

Consumers Energy said this accident should remind people to dig safely in your home or business. Wheeler said if anyone is working on a project call 811 to learn more about the locations of underground pipes, cables and other utilities.

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